8501 Telephone Rd.
Houston, TX 77061

Phone: 888-589-9059 & 713-640-4000
Fax:  866-287-3644

Hours:  8am- 5pm

Director of Talent: Judith Frushour

Talent Plus Analyst: Teresa Garza

Customer Service Representative

LocationHouston, Texas [United States]
PositionCustomer Service Representative
Description• Is the customer #1 with you?

• Do you have an outstanding smile?

• Are you a positive, up-beat person?

• Do you provide personalized service that creates customer loyalty?

• Can you sense what another person wants and needs before they ask?

• Do you always live up to your commitments?

• Do you like a fast-paced work environment?

• Are you excited to provide a level of customer service unrivaled by the competition?

This position is in a fast-paced aviation environment, where serving the customer to the best of our abilities is the most important aspect of the job. Million Air is consistently rated as one of the top FBO chains, and finding a new customer-oriented and talented individual to fill our open position will play a key role in the continuation of our customer service success. This position does require basic computer skills, including Microsoft Office Suite, and Point of Sale programs. It also requires basic mathematical knowledge.
DutiesServing the customer in any way possible and going above and beyond meeting their needs is the primary role in this position. However, the daily duties expected of this job are: calling out fuel orders, invoicing for services rendered while at Million Air, placing catering, hotel and rental car reservations, keeping our facility in pristine condition, and maintaining a professional albeit friendly rapport with our customers and fellow employees.
Additional RequirementsApplicant should have strong basic computer skills. This job can also include spending some time outdoors in direct contact with both moving and non-moving aircraft. Applicant should be able to lift 50 pounds. There is some driving involved, so a clean driving record is a requirement for hire. This position may require working evenings and weekends. This position may work on scheduled company holidays. We are a drug-free work environment.
We OfferThe finest possible customer service for all aspects of aviation professionals- whether it be general aviation, military or commercial pilots, schedulers and dispatchers, or local companies that are involved with our business transactions.

> Life, Medical, Dental, Vision, 401(K) and other benefits.
> Paid time off
> A great work environment and the opportunity for growth, development and promotion.
 Please send your resume and interest letter by e-mail to dkagioglu@millionair.com

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